Where is my order?
So you've placed an order and are super excited to receive your new jewels. We know the feeling.
- Firstly, don't worry! You will receive a tracking number via email once your order has been dispatched.
- We ship all UK orders with Royal Mail 48 Tracked and all international orders with Royal Mail INTL Tracked. You can put your tracking number into the RM website here and you'll get an idea of where your package is.
- Please bare with us during busy periods such as Christmas, New years etc. The postal service is under a huge amount of stress and are doing their best to get all your orders to you on time! Unfortunately once the parcel has been handed over to Royal Mail there's nothing we can do until it reaches you.
For any further enquiries please reach out to us at Help@ShopTresor.co.uk. We'll do our best to help :)